Luxair is a Luxembourg company.
Animals are accepted in the cabin by the Luxair company.
Animals are accepted in the hold by the Luxair company.
Booking
- It is advisable to call the company to check availability before booking your ticket.
- Internet: It is possible to book online.
- Call: It is possible to book by call ((+352) 2456-1).
- Agency: It is possible to book in agency.
Perform the check-in
The passenger must check in with an agent, he will have to fill out a form.
It is recommended to register at least 2 hours before.
Destinations
- Germany
- England
- Austria
- Bulgaria
- green cap
- Croatia
- Denmark
- Egypt
- United Arab Emirates
- Spain
- Finland
- France
- Greece
- Hungary
- Ireland
- Italy
- Luxembourg
- Malta
- Morocco
- Montenegro
- Norway
- Poland
- Portugal
- Romania
- Czech Republic
- Serbia
- Swiss
- Sweden
- Tunisia
- Turkey
Service animals
- Services available: Service animals
- Pets allowed: Dog
- Free transportation.
- Reservation: At least 72 hours before departure.
- Not subject to the container obligation.
- Not subject to size and weight restrictions.
- The passenger has:
- Valid medical certificate indicating the need for the assistance dog
- Passport or veterinary health certificate
- Medal if the dog comes from Luxembourg
- Document certifying affiliation to: International Federation of Guide Dogs or Assistance Dogs International (ADI)
- Any other necessary document
- The passenger should inform himself of the regulations, some countries do not accept assistance dogs.
- The animal is identified with an SVAN code.
- The animal is in a container or on a leash.
- The animal is strapped to the passenger seat belt during take off, landing, and whenever seat belt signals are activated via its leash.
- The dog cannot sit on a seat.
- The dog cannot obstruct the hallways.
- It is recommended to use a harness.
- The dog must obey and behave correctly: not to bark, growl, jump on passengers or animals.
- Passengers traveling with a service animal cannot travel with a pet.
Sanitary conditions
- Clean, harmless.
- The animal is in good health.
- The animal does not have a bad smell.
- The animal is not pregnant.
- Passengers should inform themselves about the regulations of the countries of departure, transit, and arrival.
- Travel in EU:
- European passport with anti-rabies vaccination minimum 30 days and maximum 3 years before departure
- Identified via microchip
- Travel outside the EU:
- European passport with anti-rabies vaccination minimum 30 days and maximum 3 years before departure
- Antibody titration
- Sanitary certificate
Animals in the Luxair cabin
Terms and conditions
- Number of animals: 3 per plane
- Pets allowed: Dogs, Cats
- Specific conditions: Should not be an unaccompanied minor
- Maximum weight: 8 KILOS (INCLUDING THE CONTAINER)
- Destinations not served: United Kingdom, Ireland, United Arab Emirates
- Transport of 2 animals in a container if the dimensions and weight are respected, and that the animals get along well.
| DOGS REFUSED |
|---|
| Dog breeds classified as dangerous dogs: EXAMPLES: American Pit Bull Terrier, American Staffordshire Terrier, Staffordshire Bull Terrier, Bull Terrier (miniature Bull Terriers are not classified as fighting dogs), American Bulldog, Dogo Argentino, Karabash (Kangal) (Anatolian Sheepdog), Caucasian Ovcharka (Caucasian Shepherd Dog), Rottweiler, Mastiffs, Tosas, Fila Brasileiro |
The container
| CONTAINER DIMENSIONS | EXIT OF THE ANIMAL DURING THE FLIGHT | CONTAINER PROPERTIES |
|---|---|---|
| 45CM X 23CM X 25CM 45CM X 42CM X 20CM | NO | Soft or rigid. Clean, waterproof. The animal should be able to stand up and turn around without difficulty. Scratch resistant. Does not allow the animal to escape. |
The rate
50 € per trip.
Animals in Luxair’s hold
Terms and conditions
- Number of animals: 2 per plane
- Pets allowed: Dogs, Cats
- Specific conditions: Should not be an unaccompanied minor
- Minimum weight: 8 KILOS (INCLUDING THE CONTAINER)
- Maximum weight: 50 KILOS (INCLUDING THE CONTAINER)
- Destinations not served: United Kingdom, Ireland, United Arab Emirates
- The animal must not be injured, it must not be on a tranquilizer.
| DOGS REFUSED |
|---|
| Dogs with flat, short or upturned muzzles: EXAMPLES: Affenpinscher, American Bully, American Pit Bull Terrier, Pit Bull, American Staffordshire, “Amstaff”, Boston terrier, Boxer, Brussels Griffon, Bulldog (all types), Cavalier King Charles, Chow Chow, Shih-Tzu, English Toy Spaniel, Prince Charles Spaniel, Japanese Chinese Spaniel, Lhasa Apso, Mastiffs (all types), Pekingese, Shar-Pei, Chinese Shar-Pei, Pug (all types), Staffordshire bull terrier, “Staffies “, Tibetan Spaniel, Chihuahua, Boxer, Pug. |
| REFUSED CATS |
|---|
| Cats with a flat, short or upturned muzzle: EXAMPLES: Burmese, Exotic shorthair, Himalayan, Persian and Scottish |
The container
| CONTAINER DIMENSIONS | CONTAINER PROPERTIES | SPECIFIC PROPERTIES DANGEROUS DOG BREEDS |
|---|---|---|
| Height: Allows the animal to stand up without touching the ceiling Length: from the muzzle to the base of the tail, plus the height between the ground and the animal’s elbow Width: Width of the shoulder blades multiplied by two | Clean, waterproof. Scratch resistant. Does not allow the animal to escape. Suitable for transport, allowing watering, feeding and cleaning. Does not allow the animal to injure itself. Airy on several sides. Absorbent material covers the bottom of the container (straw prohibited). The wheels are removed, or blocked with adhesive tape in the case of retractable wheels. The animal can turn, lie down, stand with its head fully erect easily, without touching the ceiling of the container. Leashes and muzzles should be removed from the crate, and the animal should not be wearing them. The shell is made of fiberglass or rigid plastic. Door closing system: centralized, it simultaneously locks the low and high closing of the door. Bolts hold the 2 parts of the container. The door hinges should protrude at least 1 inch above the horizontal ledge above and below the door. Any other side closing system is strictly prohibited. | The hull is made of wood, metal, synthetic material, welded mesh or wire mesh. It cannot contain plastic. A secure attachment is present on the opening. The opening is made of strong wire mesh, metal or reinforced wood. Additional design principles regarding frame, sides, floor, top and opening also apply. The openings do not allow the animal to pass parts of its body to the outside. |
The trip
Food and drink
Food and water containers must be empty, fixed to the floor, and must be capable of being filled without opening the cage.
The trip
The animal will be taken care of by Luxair services at check-in. In the event of a connection, Luxair will only be responsible for journeys made by the company.
The rate
100 € per trip.
Book or discover another company
For complete conditions, or additional information, it is possible to contact the company.
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