KLM Airlines – Animals on board

KLM Logo
Pink and white plane

KLM Airlines is a Dutch airline.


Animals are accepted in the cabin by KLM Airlines.

Orange valise

Animals are accepted in the hold by KLM Airlines.

Make your check-in

It is advisable to arrive 3 hours before the departure of the flight for check-in with the checklist.

Booking (animal):

  • By call: The booking of the animal ticket must be made as soon as possible after booking the passenger ticket, and maximum 48 hours before departure.
  • Online: The booking of the animal ticket must be made as soon as possible after booking the passenger ticket, and maximum 48 hours before departure.


  • Afghanistan
  • South Africa
  • Albania
  • Germany
  • Angola
  • Saudi Arabia
  • Argentina
  • Armenia
  • Aruba
  • Australia
  • Austria
  • Bahamas
  • Bahrain
  • Belgium
  • Belarus
  • Bolivia
  • Bosnia and Herzegovina
  • Botswana
  • Brunei
  • Brazil
  • Bulgaria
  • Burundi
  • Belize
  • Cambodia
  • Canada
  • Chile
  • China
  • Cyprus
  • Colombia
  • Korea
  • Costa Rica
  • Croatia
  • Curacao
  • Denmark
  • Dominique
  • Egypt
  • United Arab Emirates
  • Ecuador
  • Spain
  • Estonia
  • United States
  • Ethiopia
  • Fiji
  • Finland
  • France
  • Georgia
  • Ghana
  • Greece
  • Guadeloupe
  • Guam
  • Guatemala
  • Honduras
  • Hungary
  • Faroe Islands
  • Northern Mariana Islands
  • Mauritius
  • Virgin Islands
  • India
  • Indonesia
  • Iran
  • Ireland
  • Iceland
  • Israel
  • Italy
  • Jamaica
  • Japan
  • Kazakhstan
  • Kenya

  • Kyrgyzstan
  • Kuwait
  • Laos
  • Latvia
  • Liberia
  • Lithuania
  • Luxembourg
  • Malaysia
  • Malawi
  • Malta
  • Mexico
  • Mozambique
  • Myanmar
  • Namibia
  • Nepal
  • Nicaragua
  • Nigeria
  • Norway
  • New Caledonia
  • New Zealand
  • Oman
  • Uganda
  • Uzbekistan
  • Pakistan
  • Palau
  • Panama
  • Papua new guinea
  • Paraguay
  • Netherlands
  • Philippines
  • Poland
  • Puerto Rico
  • Portugal
  • Peru
  • Qatar
  • Democratic Republic of the Congo
  • Dominican Republic
  • Czech Republic
  • Romania
  • United Kingdom
  • Russia
  • Rwanda
  • Saint Eustache
  • Saint Martin
  • El Salvador
  • Serbia
  • Seychelles
  • Sierra Leone
  • Singapore
  • Slovakia
  • Slovenia
  • Sudan
  • Sri Lanka
  • Switzerland
  • Surinam
  • Sweden
  • Taiwan
  • Tanzania
  • Thailand
  • Trinidad and Tobago
  • Turkey
  • Ukraine
  • Uruguay
  • Viet Nam
  • Wallis and Futuna
  • Zambia
  • Zimbabwe

Service animals

  • Available service: Service dog*, guide dog*, Emotional Support Dog**
  • Free transport*
  • Transportation on flights to and from the United States**
  • Pets accepted: dogs
  • Minimum age for emotional support dogs: 4 months
  • It is advisable to arrive 30 minutes before the recommended time
  • In the event of a flight of more than 8 hours: a certificate may be requested that the animal will not relieve itself or do so without posing a health problem on board.
  • Passengers travelling with a service dog can sit in any seat, as long as the dog does not obstruct the passage of the corridor or any other place that must remain free for safety reasons. For the duration of the flight, your dog must wear a harness (car) and must be attached to your seat belt.
  • The dog must behave appropriately in public spaces, otherwise it will not be considered a service dog.
  • Passenger must:
    • Contact the company 48 hours before the minimum departure.
    • Fill out the application form
    • For an Emotional Support Dog: Have (and have sent) a signed statement from the mental health care provider less than a year old indicating different elements

Health conditions

  • Minimum age: 10 weeks
  • Up-to-date vaccines
  • Passenger holds travel documents
  • The animal must be able to get used to the container 5 days before departure.
  • The animal must not drink or eat 2 hours before departure. Dogs must be walked.
  • It is advisable not to use a sedative.

Animals in KLM Airlines cabin

General terms and Conditions

  • Pets accepted: Dogs, Cats
  • Maximum weight: 8 KILOS (INCLUDING CONTAINER)

The container

46CM X 28CM X 24CMNoAllows the animal to stand, turn on itself and lie down comfortably and safely. 
Blue airplane seat

The passenger can be placed in most Economy and Business seats in Europe. The passenger cannot be in Business Class on an intercontinental flight.

Yellow animal container

The container must be placed under the seat in front of the passenger.

The fare

Between 30 and 200 euros depending on the destination.

The animals in the hold of KLM Airlines

General terms and Conditions

  • 2 adult animals of similar size and whose characters are compatible (Up to 14 KG) in a cage or 3 animals aged up to 6 months and from the same litter (Up to 14 KG)
  • Maximum weight: 75 KILOS (INCLUDING CONTAINER)
  • Non-pet-friendly aircraft: Boeing 787-9, Boeing 787-10
  • Non-winter devices: KLM Cityhopper (Embraer 175, Embraer 190) of more than 2 hours
Most dogs with upturned noses
Most cats with upturned noses

The container

IATA Approved
Material : Fiberglass shell or rigid plastic
The wheels are removed or blocked.
Allows the animal to stand, turn on itself and lie down comfortably and safely. 
A centralized locking system closes the locks at the bottom and top of the door.
An absorbent material is placed on the ground (straw is forbidden).
Bolts bind the two parts of the container.
The door hinge and locking pins fit in at least 1.6 cm beyond the horizontal extrusions above and below the door opening where the pins are installed.
A label with the animal’s name and feeding instructions is attached to the container.

Refused containers: Wooden, with metal bars or welded metal mesh.

The trip

Food in a bowl

Food and water

Staff cannot give food or water to the animal during the flight. The container must hold 2 fixed food bowls or 1 bowl of fixed food with 2 compartments for food and water.


The fare

Between 30 and 200 euros depending on the destination.

In the event of a transfer to Amsterdam Schiphol Airport of 2 hours or more, the passenger will have to pay 150 euros. The animal will receive additional care at the pet hotel, it will be fed and watered. If it is a dog, it will be walked, if it is a cat, the litter will be changed. In addition, they will be placed in a more spacious cage.

Book or discover another company

For full conditions, or additional information, it is possible to contact the company.

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