Singapore Airlines is a Singaporean company.
Animals are accepted in the cabin by Singapore Airlines.
Animals are accepted in the hold by Singapore Airlines.
Reservation (animal):
- Passenger must contact the company at least two weeks before departure
- The following information is provided:
- Type / breed / species
- Sex
- First name
- Age
- Color
- Weight of animal
- Container weight
- Container dimensions (length x width x height)
- Number of import / export / transhipment permits, if applicable
- The following documents will be provided:
- Permits or licenses for export / import / transhipment from the competent authorities of your country of departure / destination / transit
- Valid health and rabies vaccination certificates
- Any additional document that may be required by the authorities of your country of departure / destination / transit
- Release and compensation form to be completed.
Perform check-in
Passenger must check in at least two hours before departure, except when traveling outside the United States, or check in at least three hours before departure. He presents the necessary documents and the release and compensation form.
Destinations
- South Africa
- Germany
- Australia
- Bangladesh
- Brunei
- Cambodia
- China
- South Korea
- Denmark
- United Arab Emirates
- Spain
- United States
- France
- Greece
- India
- Indonesia
- Italy
- Japan
- Laos
- Malaysia
- Maldives
- Nepal
- New Zealand
- Netherlands
- Philippines
- United Kingdom
- Russia
- Singapore
- Sri Lanka
- Sweden
- Switzerland
- Taiwan
- Thailand
- Turkey
- Vietnam
Service animals
- Service available: Service dog, Emotional and / or psychiatric support dog
- Free transportation in the cabin, subject to country rules.
- He is transported in addition to the baggage allowance.
- Prohibited dog breeds are not accepted as service dogs or emotional and / or psychiatric support dogs.
- The animal cannot occupy a seat.
- The animal must not block emergency exits.
- The passenger has the recommendation to contact the company at least 2 weeks before departure.
- The passenger must inform himself of the regulations, and prepare the necessary documents.
- The passenger must place a moisture absorbing material under the animal.
- It is recommended to bring a muzzle and a harness.
- Emotional and / or psychiatric support dog:
- Valid and up-to-date documentation of the animal
- Medical certificate on letterhead issued by a mental health professional or an institution
- Dating less than a year before the flight
- Other service dogs
- Valid and up-to-date documentation of the animal may be requested if there is nothing to indicate its service status (e.g. harness / label / identity card, etc.), or if additional information is required in accordance with the current regulations.
Health conditions
- Minimum age: 3 months
- The passenger has the necessary documents.
- The animal is in good health, he is suitable for travel.
- The passenger must inform himself of the regulations of the countries of departure, transit, and arrival.
- Interline transport:
- The passenger must abide by the rules in addition to the rules of the other airline when connecting with another company.
- Pets from other airlines are not accepted on all flights.
- In transit to Singapore:
- If the transit lasts more than four hours: The animal is transferred to the Changi Animal and Plant Quarantine Station (CAPQ), in accordance with AVA directives. A small amount will be due to AVA for the accommodation of the animal.
Animals in Singapore Airlines cabin
Terms and conditions
- The animal must be fed and hydrated.
- The animal’s name must be marked on the outside of the container.
- A treat can be placed inside the container.
- Aircraft not accepting animals: Boeing 787-10 (if the flight exceeds 2 hours)
- Destinations not served: South Africa, Australia, Bali, Brunei, Denpasar, Dubai, Hong Kong, New Zealand, United Kingdom
REFUSED DOG |
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Akita, Boerboel, Boston, Boxer, Brussels Griffon (Petit Brabancon), Pugs, Japanese Chin (Japanese Spaniel), Chow Chow, Dogo Argentino, Dogue de Bordeaux, Bulldogs (English, French and American), English Toy, Tibetan Spaniels, Fila Brasileiro, King Charles, Lhassa Apso, Mastiffs (including Neapolitan), Mopshond, Mops Hund, Pekingese, Perro De Presa Canario, Pit bull, Pit Bull Terriers, Shar-Pei, Shih Tzu, Tosa |
Animals in Singapore Airlines hold
Terms and conditions
- Animals accepted: Cat, Dog
- Maximum weight: 32 KILOS
- The animal must be fed and hydrated.
- The animal’s name must be marked on the outside of the container.
- A treat can be placed inside the container.
- Aircraft not accepting animals: Boeing 787-10 (if the flight exceeds 2 hours), Airbus 319, Airbus 320, Boeing 737
- Destinations not served: South Africa, Australia, Bali, Brunei, Denpasar, Dubai, Hong Kong, New Zealand, United Kingdom
- When traveling with several animals: they must be in separate containers. Exception: Two puppies and kittens of the same litter: it is possible that they occupy a single container if they are 3 months old minimum, and that they weigh together less than 14 kilos.
REFUSED DOG |
---|
Akita, Boerboel, Boston, Boxer, Brussels Griffon (Petit Brabancon), Pugs, Japanese Chin (Japanese Spaniel), Chow Chow, Dogo Argentino, Dogue de Bordeaux, Bulldogs (English, French and American), English Toy, Tibetan Spaniels, Fila Brasileiro, King Charles, Lhassa Apso, Mastiffs (including Neapolitan), Mopshond, Mops Hund, Pekingese, Perro De Presa Canario, Pit bull, Pit Bull Terriers, Shar-Pei, Shih Tzu, Tosa |
The container
CONTAINER DIMENSIONS | CONTAINER PROPERTIES |
---|---|
LENGTH: Length of the animal from the tip of its nose to the base of its tail + ½ the length of its legs HEIGHT: Height of the animal in a natural standing position, from the top of its head or ear to ” on the floor WIDTH: Shoulder width of the animal or its widest point x2 Maximum height: A330: 56 CM B777: 1.01 M A380: 60 CM A350: 70 CM | Meets IATA requirements Allows the animal to stand up, turn around and lie down comfortably and safely. Ventilated on at least 3 sides: most of the ventilation is located on the part of the container. Secure, not allowing the animal to escape. Food and water containers are fixed inside or accessible for restocking from the outside. They are obligatory. |
The tariff
The costs are invoiced separately according to the total weight (animal and its container). In case of transit or transport to Singapore, additional charges may apply.
Book or discover another company
For complete conditions, or additional information, it is possible to contact the company.
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