Aeromexico – Animals on board

Aeromexico Logo - Acceptation des animaux à bord

Animals aboard Aeromexico

Aeromexico is a Mexican company. Aeromexico accepts animals in the hold and in the cabin. The company accepts animals on condition that the flight lasts a maximum of 6 hours.


  • Germany
  • Argentina
  • Brazil
  • Canada
  • Chile
  • Colombia
  • South Korea
  • Costa Rica
  • Cuba
  • Denmark
  • El Salvador
  • Ecuador
  • Spain
  • United States
  • France
  • Guatemala
  • Honduras
  • Japan
  • Jordan
  • Mexico
  • Panama
  • Netherlands
  • Peru
  • Dominican Republic
  • United Kingdom

Service animals

  • Free transport
  • Assistance and emotional: visually impaired, hard of hearing, sensory problem (epilepsy), emotional problem (psychiatric)
  • Reptiles, ferrets, spiders, rodents etc. are not allowed.
  • Dogs, cats, and with exception miniature monkeys and horses according to size and weight. (If they meet the requirements of the destination country)
  • Reservation is not necessary if the conditions are met: obedient to his master, knows how to stand in public
  • Animals cannot occupy seats
  • International destinations: Passengers should consult the transport conditions of the Mexican authorities and the destination country.
  • Domestic destinations: the health book is required
  • A medical certificate justifying the need to travel with the animal and to carry out activities in the destination country because of a disability related to his mental health, and which stipulates that the subject is under medical supervision and supervision (dating less than 12 months). The certificate must be made by a mental health specialist, on letterhead, with professional accreditation number, original or photocopy, mentioning the specialty, address (state or country), telephone number, and the specialist’s signature.
  • The animals are sitting under the seat
  • If travelling with a large animal, or several animals, and if they pass on the corridor or the space of other guests, the passenger may be moved.
  • Some countries have specific conditions (e.g. Great Britain)
  • These animals cannot travel on MEX-LHR routes

Health conditions

  • At least 8 weeks old
  • Rabies Vaccination Certificate (less than 30 days)
  • Clean, have no smell
  • Subject to an inspection of the national health system
  • Veterinary certificate (only for international flights issued by SAGARPA – Mexico’s Ministry of Agriculture, Livestock, Rural Development, Fisheries and Food). Except for flights to the United States 
  • Animals should not be treated veterinaryly

In the cabin

General terms and Conditions

  • Number of animals per passenger: 1
  • Special conditions: Should not be an unaccompanied minor
  • Maximum weight: 9 KILOS
E175: 48CM X 30CM X 25CM / E190: 48CM X 30CM X 25CM / B737: 48CM X 30CM X 25CM / B777: 48CM X 30CM X 30CM X 25CM / B787:
48CM X 30CM X 25CM
NoHard or flexible plastic, or bag (approved for air transport) with absorbent base. Cages must have proper ventilation that allows the animal to move and lie freely.

The trip

  • The pet will not be able to eat or drink during the flight.
  • Passenger location: It is not at emergency exits or bulkheads.

The fare

National flightsUnited States, Canada, Central and South America (exception Brazil, Chile, Argentina)

In the hold

Animals are accepted in the hold by Aeromexico.

General terms and Conditions

  • Maximum weight: 45 KILOS (INCLUDING CONTAINER)
Bulldog, Carlin, Shih Tzu, Boston Terrier, Affenspincher, American Staffordshire Terrier, Bichon Maltese, Bordeaux Bulldog, Boston terrier, Boxer (All breeds), Brussels Griffon, Bulldog (All breeds), Bullmastiff, Cane Corso, Cavalier King Charles, Chow Chow, Dogo Argentino, English Bull Terrier, English Toy Pappillon, Japanese Spaniel, Lhasa apso, Mastiff (All breeds), Newfoundland, Pekines, Presa Canario, Pug (All breeds), Saint Bernard, Shar-pei, Shin tzu, Tibetan Spaniel
Burmese, Himalayan, Exotic Shorthair, Persian

The container

Container DimensionsContainer PropertiesFOOD AND WATER
The size of the cage must be such that it allows the animal to move and lie freely.The cage must be made of a strong material, with the base of material that absorbs and waterproof. It will have to be closed with a padlock.
Bird: plastic container with maximum 4 birds (except US and Canada)
It is forbidden to have food or water in the cage.

The trip

  • Documents required: Zoo health certificate for the export of animals (CZE), application for authorisation, certificate or permit for importation, export or re-export of specimens, parts and derivatives of wildlife (protected species), cites Certificate, issued by the Ministry of Environment and Natural Resources (SAEMARNAT) (except for the US and Canada)

The fare

National flightsUnited States, Canada, Central and South America (exception Brazil, Chile, Argentina)
45 US200 EU


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